A caring commitment to transparency
As a team of pet lovers, we understand how much your pet means to you, and how hard it can be to say goodbye. Pets bring so much love and joy into our lives, creating special memories that last a lifetime. Our pet cremation services offer a heartfelt way for you to honour the life of your pet, while ensuring you have all the support you need.
Our dedicated Adelaide-based team is here to offer you absolute peace of mind during this very difficult time because we know that pets are so much more than just pets, they’re family.
Our 7 Point Pet Tracking System has been carefully designed to ensure the ashes of your pet, and only your pet, are returned to you. Our caring and thoughtful approach means you can rest assured your pet will always be treated with the utmost respect.
The values our team of pet lover’s stand behind every day:
- Offering the highest levels of individualised service to our customers
- Caring and compassionate support at all times
- Treating families and their pets with respect
- Absolute honesty and transparency in our processes
Your pet’s journey
We assign a unique ID number to your pet at the time of booking and create an ID tag that contains your pet’s details (name, breed and location).
Once your pet is in our care, we validate their ID tag against our Pet Tracker to ensure we have received all the details required for us to proceed with their cremation.
We check your pet’s ID tag prior to their cremation and attend to any special requests (such as creating a paw print memento or taking some hair or fur clippings).
We place your pet’s ID tag on their private cremation chamber and validate this tag before and after their cremation.
When placing your pet’s ashes into your chosen urn or keepsake, their ID tag is validated against our Pet Tracker and their ID label is confirmed.
We conduct a final quality inspection to confirm your pet’s details and the completion of any special requests.
When returning your pet’s ashes home, we carry out one final check, matching your pet’s unique ID details against your address.
