Premium services
Home collection
If your pet passes away at home, or if you choose to say goodbye to your pet at home, it is comforting to know there are options available for you. This means you can focus on spending your last treasured moments together in peace.
Our home collection service offers prioritised and dignified collection of your pet from your home within two hours of receiving your booking, or within a time that’s suitable to you. This service is available 7 days a week, including public holidays, ensuring our experienced and caring team is always ready to help should you need us. Home collection is currently available for pets in metro areas only.
Same day private cremation
Our same day private cremation services offer you absolute peace of mind, as well as the comfort of having your beloved pet back at home with you as soon as possible. We offer two options for our same day service, which is available for pets in metro areas, subject to the day and time of booking.
Platinum service
Our platinum service includes the dignified collection of your pet from your home or vet practice by our experienced and caring team, followed by a guaranteed private cremation. This ensures that the ashes of your pet, and only your pet, will be returned to you on the same day, accompanied by a dedicated carer.
Your pet’s ashes will then be returned to you in your choice of standard vessel. You can also choose from a range of urns and memorabilia for an additional cost, allowing you to create a truly personalised and loving tribute to your pet.
Gold service
Our gold service includes the same day guaranteed private cremation of your pet, ensuring the ashes of your pet, and only your pet, will be returned to you. Our friendly team will help you organise a time for you to bring your pet to our facility, and we will call you as soon as your pet’s ashes are ready to be taken home.
Your pet’s ashes will be returned in your choice of standard vessel, or you can also choose from a range of urns and memorabilia for an additional cost, creating a heartfelt and meaningful reminder of your time together.
