Vet Enquiry

At Edenhills Adelaide, we’ve been providing pet cremation services for vets and their clients for many years.

Working in Partnership with your practice

Edenhills Adelaide offers a range of pet cremation and memorial options designed to honour a lifetime of unconditional love. We believe that we are more than just a supplier of services to you, but an extension of your vet practice. Our team works in partnership with you to ensure that every one of your pet owners has the opportunity they deserve to say a heartfelt goodbye when the time comes.

We are a representation of your practice and will look after your clients, just as you do.

Please call (08) 8186 6362 or email our friendly team for an overview of our pet cremation services and to find out how our services can add value to yours.

Partnering with Edenhills

We offer your clinic the flexibility of  two service options when partnering with Edenhills Adelaide as your pet cremation service provider:

Referral: We provide you with our Edenhills brochures for you to hand to your clients so they may contact us directly. We will make all arrangements including payments and any special requests such as fur clippings or paw prints. You can also send us the client’s details and advise them that one of our caring Edenhills Adelaide team members will contact them to make all arrangements.

Vet Direct:  We provide your clinic with unbranded brochures and allow your team to handle the entire relationship with your client. Your staff will make all necessary arrangements with them, including discussing all available memorabilia options, vessel choice and payment. Your clinic then contacts Edenhills Adelaide to make the booking on behalf of your client.

Memorialisation & Keepsake Options

We believe there is no right or wrong way for your clients to memorialise their beloved pet. What they and their family decide to do to pay tribute to their beloved pet has to be right for them and to ensure they match the values and service ethics of your clinic. Once your clients have made their final arrangements, they have a number of options available to honour their pet’s memory. These include but are not limited to:

  • Urns (wooden, ceramic or metal)
  • Memorial jewellery
  • Memorial glass domes
  • Teddy bears
  • Burial garden plaques
  • Engraved stones

Preparation Area

Trust through Technology

We go the extra mile to make sure the ashes of your client’s pet, and only their pet, are returned to them. We have carefully developed our Pet Tracking system to provide complete accountability throughout every stage of the cremation process, offering absolute peace of mind to you and your clients during this very difficult time.

Our caring and thoughtful approach means you can rest assured your client’s pet will always be treated with the utmost respect.

Training Programs

At Edenhills Adelaide, we are proud to offer a range of training programs that provide veterinary professionals with a wide range of skills and wellness strategies, helping to encourage team retention as well as create stronger client relationships. We facilitate the sessions, provide catering, and are always ready to support if further training is required in the future.

Additional Services

  • Home collections and home returns
  • Same day service options
  • Platinum and gold services
  • Vet staff cremations
  • Equipment provided (such as freezers and memorial display cabinets)
  • Consumables available

Contact us for more information

Please call (08) 8186 6362 or email our friendly team for an overview of our pet cremation services and to find out how our services can add value to yours.

 

 

 

 

Adelaide Team
Melbourne

(03) 5367 0556
care@edenhills.com.au
42 School Lane, Maddingley VIC 3340

Phone Hours:
Weekdays: 7am – 6pm
Weekends and Public Holidays: 8am – 4pm

Office Hours By Appointment Only:
Weekdays: 9am – 5pm
Weekends & Public Holidays: 8am – 4pm

Adelaide

(08) 8186 6362
support@edenhills.com.au
12 Kitawah Street, Lonsdale SA 5160

Phone Hours:
Weekdays: 7am – 6pm
Weekends and Public Holidays: 8am – 3:30pm

Office Hours By Appointment Only:
Weekdays: 9am – 5pm
Weekends and Public Holidays: Closed

Scoresby

(03) 8288 1808
service@edenhills.com.au
Unit C1 Scoresby Industrial Park
5 Janine Street, Scoresby VIC 3179

Phone Hours:
Weekdays: 7am – 6pm
Weekends and Public Holidays: 8am – 4pm

Office Hours By Appointment Only:
Weekdays: 9am – 5pm
Weekends and Public Holidays: Closed

Canberra

(02) 5134 5970
canberra@edenhills.com.au
2/1 Alumina Street, Beard ACT 2620

Phone Hours:
Weekdays: 7am – 6pm
Weekends and Public Holidays: 8am – 4pm

Office Hours By Appointment Only:
Weekdays: 9am – 5pm

Albury/Wodonga

(03) 4310 0135
country@edenhills.com.au
492 Chiltern Road, Barnawartha VIC 3688

Phone Hours:
Weekdays: 7am – 6pm
Weekends and Public Holidays: 8am – 4pm

Office Hours By Appointment Only:
Weekdays: 9am – 5pm
Weekends and Public Holidays: Closed

Perth

(08) 9248 6464
care@lawnswood.com.au
1 Nexus Way, Bayswater WA 6053
lawnswood.com.au

Phone Hours:
Weekdays: 7am – 6pm
Weekends and Public Holidays: 8am – 4pm

Office Hours By Appointment Only:
Weekdays: 9am – 5pm
Weekends and Public Holidays: 8am – 4pm (excluding Good Friday and Christmas Day)